General Questions

I am new to pilatesFIT. Which class is best suited for me?

Start with a pilatesFIT CORE or pFIT Pace light class or if you prefer, we do also highly recommend a private session especially for those with injures.

If you are working online with us and want to get a great intro into moving from home, start with our 8 session beginners program or the Begin to move with us 4 week program.

What should I wear?

Wear comfortable clothing that you can move freely in. Socks are required (grippy socks are best). Please remove makeup or use a small towel for lying on  the head cushions and wash sunscreen off as certain moisturisers can stain the Reformers.


Do I have to be fit to start?

Gosh no. We all have to start somewhere and we encourage all levels of fitness to join us as everyone can benefit from adding Pilates into their life. All you need is the willingness to learn the basics so in the long term it benefits you even more and the determination to push through when it starts to burn.


Does Pilates really work?

It sure does. You will notice quite quickly the strength you build. Some other great benefits are Increased flexibility, Better posture, Less aches and pains, Toning of the entire body and overall feeling better in yourself. This is for the Body AND Mind so don’t be surprised if you notice yourself feeling happier BUT Like anything, nothing comes easy. You must attend classes regularly and consistency to feel and see the difference plus don’t forget so much of how we feel and look comes down to what we eat. As the saying goes “you cant out train a bad diet”. We encourage you to move your body in some way or another every day, drink lots of water, eat well, get plenty of rest and surround yourself with people who bring out the best in you.


I am pregnant or have just had a baby, can I attend pilatesFIT?

Yes you can!

Start with pFIT Core (Pre & Postnatal suitable). From there you will also be able to attend pFIT Pace light.

If you are experiencing any complications pre /post partum, an initial private session (or possibly more) may need to be done to ensure you fully understand the muscles we are focusing on and also the movements we may need to avoid. We advise starting Pilates earlier on in pregnancy and waiting until at least 6 weeks post-partum before returning after birth.

If joining pFIT online we have our Pre & Postpartum section. Please email online@pilatesfitboutique.co.nz about any questions.

Are men welcome?

Hell yeah, they are. 


Are pilatesFIT classes like a Yoga class?

Most definitely not. Although we focus massively on the mind body connection, this is really where the similarities start and finish.

How are pilatesFIT classes different to regular training sessions?

We focus firstly on the bodies smaller muscles through isolation exercises. By strengthening these smaller/stabilising muscles you build a strong core to work with. Think about it more as working from the inside out while learning to connect the mind into the body – in return this will benefit you on a daily basis. Using the resistance of the Reformer springs, Movements aim to strengthen and lengthen without adding bulk.

Our Signature classes have been designed to challenge in a whole different way to other forms of exercise. Although each session can also be taken at a slower pace and adjusted for the individual including those with injuries. By giving minimal time between transitions and flowing movements from one to the next we raise the heart rate and get the blood pumping. pFIT METHOD can feel like a HIIT session but without the strain on joints or the explosive movements.

pFIT Online Questions

What does my subscription include?

A full library of on demand workouts

  • pFIT Core
  • pFIT Method
  • Short targeted sessions
  • Under 20 minute sessions
  • Light workouts / Pre and Postnatal section
  • All Challenges and Programs
  • Weekly schedules – Added every week ready for Monday.
  • NEW workouts added regularly 
Is there a Free online trial?

Yes! We offer 7 Days Free when you sign up. This allows you to give it a go and if it turns out that pilatesFIT is not your thing, then just cancel before the 7 days is up to ensure your subscription isn’t started.

I am new to Pilates. What do you recommend?

Start with our FORM focussed short videos to learn a few things about technique. From there, jump into the Beginners program (8 sessions) and then onto pilatesFIT CORE.

Our Pre & Postnatal section is great for light workouts also – no you don’t need to be having/had a baby.

I have an injury can I still join?

pilatesFIT classes are not always suitable for those with chronic injuries, But at the end of the day you are responsible for your own body and how you choose to move it. Options are given throughout to make things easier and suitable for SOME injuries but please note, as we are not in the room with you to help adjust and ensure you are doing everything correctly, you workout at your own risk and we will not take responsibility for injuries. Please do reach out or attend in studio classes also for extra guidance.

Should I always stick to one workout section?

For best results, we highly recommend doing a mix of pFIT Core & Method workouts. This way you get a mix of strength, flexibility, cardio and sweat! Don’t underestimate what some of the slower sessions can do, especially if you are adding in equipment.

How do I cancel my Online subscription?

Firstly, Thank you so much for joining over the time you have.

To cancel – This can be easily done via your account.


I have a code to get a free x amount of time for pFIT online - What do I need to know?

I am excited to have you trial our online platform!

To sign up, go into the join now page and enter your details. You will need to choose the monthly subscription and enter your code.

If you want to stay online with us, thats great, Go into your account, choose your subscription and add your payment details. From there payments will be deducted automatically.

See t&cs for all info.

Studio Questions

How do I book OR cancel a class?

Bookings and cancellations can be made easily by download our free app for mobile. This allows you to keep track of classes you are booked into, to make any cancellations & also see your concessions packs. See cancellation policy below.
PLEASE NOTE – When paying via the app, Ezidebit (our payment processing company) charge a fee per transaction of 1.99%. To avoid these fees we offer Eftpos in the studio. See payment terms and conditions for all details

What does "WAITLIST" mean?

When a class is showing as “WAITLIST” This means that the class is currently full. By clicking the waitlist button you are confirming you would like to be added if/when a space becomes available for you and payment is charged. If a concession pack is not available, you will be charged a standard class fee and If a space does not free up, your pass will remain on your account to be used for another time.

You can be added to a class up to 30 minutes before the start of the session. The best way to know if you are in is by checking the pilatesFIT app.

If you are still waitlisted and unable to make it to class after a certain time due to travel etc please take yourself OFF the waitlist to allow for the next person to be notified. Failing to do so and being added to a class, does mean a pass is deducted.

Emails notifications are sent if you have this enabled. Unfortunately in NZ we dont currently have the option to automatically notify by txt.


What is the cancellation policy?

Cancellations are sometimes unavoidable, however our class sizes are limited so we ask that you please allow for as much notice as possible if you wish to avoid being charged the full class fee.

Please understand that payment will be charged or concession used, if cancellations are made with less than 24 hours notice or failing to show up unless we are able to fill the space and in which case if we do, your pass will be added back to your account to use at another time.

I have an injury, can I still attend?

pilatesFIT classes are not always suitable for those with chronic injuries, But starting with a private session will mean once the basics and alternative moves are learnt, you are most welcome to join in to a group class. If you have an injury of any kind, we require you to notify us prior to booking in so we can ensure you are in a class that is suitable. The last thing we want is for you to attend a session that you feel you are unable to do.

Please understand that a pilatesFIT Boutique Instructor has the right to deny participation in a session if full details of injuries are not given before arriving which will result in the class still being charged or concession used.

What do I need to know before I arrive to my first class?

Please arrive NO MORE than 5 minutes before your class is due to start. We have a quick change over time and do not have a seated waiting room. Arriving 5 mins before allows us time to give a run down of everything.

Bring water and if you like, a small towel. We also have them for use in the studio, just grab one on your way in. Please ensure they go in the washing basket afterwards.

Please turn your phone on silent once class starts.

If you arrive more than 5 minutes after class starts, your Instructor has the right to turn you away if they feel they are unable able to give you the introduction needed to ensure you are working safely.

Please wear socks – This is for hygeine reasons. You can purchase grip socks from us before your class starts.

Enjoy and remember, your Instructor is there to help you along the way!

Can I bring my child with me?

Unfortuntely not.

Unless the class states that it is suitable to bring a little one (Mum & mini), we do not allow for children to be sitting in the studio during group classes.

Where can I get grippy socks?

We highly reccomemend purchasing grip socks. This is going to help you avoid slipping when moving around on the carriage.

We sell grip socks in the studio – These are $25 or Two for $45 and can be charged straight to your card on your account, eftpos or cash.

How do I arrange a private 1:1 / small group session?

Please email studio@pilatesfitboutique.co.nz to get in contact with us about arranging a time.

If you have a preference on who your instructor is, please let us know.

See the studio pricing page for further info.